Support

Question, bug, or just want to say hi? We read every message.

Get help

Email aloha@mahalomochi.com and we’ll get back to you within a couple of days, usually faster.

Frequently asked questions

What is Pomópets?

A virtual-pet game for iPhone where the only way to raise your pet is to build healthy habits. Focus sessions, movement, reading, mindfulness, and sleep all feed a creature in Aurea, a hidden world layered over ours. Collect, evolve, and battle, powered entirely by your real habits.

When does it launch?

Pomópets is in active development. The fastest way to know the moment it opens is the waitlist in Aurea. Lumi will call for you, and only then.

How does my pet actually grow?

In the background, while you live. The app tracks focus sessions you start, plus signals like steps, mindful minutes, and sleep from Apple Health (only if you grant them). You glance at a widget, smile, and put the phone down. The app is a window, not a destination.

Can I pay for pets or progress?

No. This is a promise, not a roadmap gap. Pets are rescued through about a month of steady habits, and that is the only thing that moves progress. Future purchases are cosmetics and supporter perks, never power.

Is my health data shared or public?

Never. Raw health and screen-time data stay on your device. Your public Pomoship shows your pet: its level, stats, and decor, never your underlying life data. Expose the pet, hide the person. See the privacy policy.

Which devices are supported?

iPhone first, built native (no game engine bloat). Lock-screen and home-screen widgets are core to the experience. iPad and a Mac companion are on the long-term map.

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